Real Research conducted a survey to find the voice of the avid McDonald’s customers. How often do they visit McDonald’s restaurants? Do they dine-in or drive-thru? What products are they most satisfied and unsatisfied with? Is the staffs’ service up to customers’ satisfaction? Check out the video results to know more about the survey findings curated from the Real Research online survey application.
🔹A greater number of the respondents 33.80% said they visit McDonald’s restaurants once a month. Moreover, 29.73% just visit the restaurant to have a meal.
🔹More so, 28.42% noted that the staff was very fast in catering to their needs.
🔹Nearly 40% of the participants were satisfied with the food they purchased at McDonald’s. For those who were unsatisfied, 33.22% said that they disliked the burgers.
🔹51% have used McDonald’s restaurant drive-thru service. 51.69% like that they can speedily place and complete orders when using the drive-thru service.
🔹94% said McDonald’s should enhance their product quality.
For more detailed information on insights please visit the Real Research media platform.
https://realresearcher.com/media/mcdonalds-customer-satisfaction-2021/
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